Shipping Policy

ORDER PROCESSING:

Please allow 1-3 business days (typically 1-2 business days) to process your order. Expect an email within 1-3 days (typically 1-2 business days) to let you know your order is on the way! 

 

FLAT RATE SHIPPING:

Orders are generally shipped within 1-3 business days using Canada Post's delivery standard is 2 - 18 days. Flat rate shipping fee of [fee] applies to orders shipping to [locations outside local region]. Optional: We do not ship outside of [your country] at this time.

 

SHIPPING RATES AND ESTIMATES: 

Shipping charges for your order will be calculated and displayed at checkout. 

We ship within Canada, the United States and Internationally, including United Arab Emirates, Austria, Australia, Belgium, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.

 

LOCAL PICKUP: B 9301 93 st 106 ave

An email will be sent when your order is ready for pickup, and a time will be arranged that is mutually convenient for both parties.

 

REFUNDS, RETURNS AND EXCHANGES:

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at contact@ambergoo.store with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, please don't hesitate to contact us at contact@ambergoo.store.